say, I really like such and such- say maybe a certain hat,
but they ask if maybe it can be made without a certain thing,
but then when you say yes,
they say, okay, can I have one made, but with the very part they asked if you could make it without, and then proceed to ask if you could make the rest of the hat completely different?
are you sure that is the hat you want?
but I guess I am glad they came to my shop.
I had better get knitting!